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Purchased back in Dec., 07. Mainly suited for movies and gaming in my rec room. Was a tremendous television up until the day that the picture went blank. I use this typically on weekends, its not a regular use type TV for me. I called Toshiba who referred me to a authorized service center. This is the last Toshiba product that I purchase.
At the time I bought this, it was $708.00 with free shipping. It was the best deal around. Great TV with virtually no faults. Get the new version if you want full 1080P support, although the old model up-converts 720P to 1080P with no problems.
My Regza was used as a secondary television and it only lasted 15 months before the backlight inverter panel died.leaving me with an expensive yet useless piece of junk.NO HELP FROM TOSHIBA. Buy some other brand.it cannot get much worse than this.
This TV has a tendency toward a fatal congenital malformation too costly to repair. Throwing mine out not only cost me 75,000 pretty pennies, but it gave me a huge carbon footprint for 2009. Uggh. Caveat emptor.
Hopefully, it will all sort out. After calling customer service -and telling them that we had unplugged our unit for five minutes, which we had done earlier- we were told that, if we got our set evaluated by a Toshiba repair center, we might be able to get the cost of repair and labor partially reimbursed, and that we might be eligible for an extended warranty.
At first, we thought it might be a problem with the cable, but after putting in a DVD and getting a similar result (sound but no picture) we came to the conclusion that it was the TV itself. We had the exact same problem as some of the people here; we bought a 38" Toshiba Regza LCD with DVD last March (it is now May) and just yesterday, the screen went completely black although we are still getting sound, and the TV menus still appear.
However, after calling the repair shop, they told us that even though our one-year manufacturer's warranty had expired, we should still contact Toshiba, as this was still way too soon for a TV to malfunction. After only one year and one and a half months of owning this, we were in disbelief that such a new TV would go bad so quickly.
We called the store we initially bought the TV from, and were informed that the best thing we could do to try and get it repaired. We were given the names and addresses of several authorized Toshiba repair centers in our area, and now, we're just waiting to see what the verdict is (they said it would take about one to two days).
After paying nearly $900 for the unit, it would be absolutely ridiculous to have that go to waste so quickly, when every other TV we've ever owned has lasted for five years, at the least.
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